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James W. Greer, CPCU

James W. Greer, CPCU
President
(Click here for Bio)

The AE21 Defining Difference
Welcome to AE21.  If you’ve taken the time to check us out, then it’s important for you to know that AE21 is not just another “me, too!” consulting firm.  With AE21, there is a defining difference.

The 1990’s will forever be known as the era of “re-engineering” and a time when nearly all existing business practices were tested against new expectations of efficiency and effectiveness.  These new expectations brought tremendous improvements in service, productivity and profitability; yet out of these beliefs also developed a perception that processes or procedures categorized as old or “the way we always did it” were no longer valid -- no longer necessary.  This was a mistake...

As the insurance industry and practice of claims evolves, it is critical that we not forget those “best practices” that were developed over a century of industry growth, seek to understand their purpose, and then gauge their effectiveness against today’s goals and objectives.

Rather than “throw the baby out with the bath water”, it is important that with new processes and procedures, we remain connected to the best of what traditional practices produced.

We also believe that in order to give the proper counsel or advice, it is important to remain connected with the front line forces on whose shoulders the responsibility for achieving claims’ objectives rests.  At AE21 we believe in leading by example, advocating and delivering to every client the highest levels of claims service in support of their loss management goals and objectives, with the knowledge and experience of having “been there and done that”.  Whether it’s leading catastrophe teams in the wake of hurricanes like Katrina or Ike, or assisting valued clients in the adjustment of a complex workers’ compensation claims, our experts remain “close to the fire”, often participating in the actual delivery of claim services when requested, particularly in challenging situations.
 

AE21 Incorporated

Rather than “throw the baby out with the bath water”, it is important that with new processes and procedures, we remain connected to the best of what traditional practices produced.  With AE21’s consulting expert services, you’re guaranteed the best of what is available on the market today, for a price you can definitely afford.  Need proof?  Just ask our clients!