Course Features

Comprehensive Florida Workers' Compensation Claims Management Program

Course Description

Learn the Skills of Best W/C Claims Practice

AE21 Online proudly presents first and only comprehensive workers compensation claims training curriculum…now in a totally online, reinforced-learning format that provides a solid foundation of workers’ compensation claims adjusting knowledge, upon which insurance, claims, and medical professionals can build their professional skills and expertise. The Comprehensive W/C Claims Management program is specifically designed to serve as a well-rounded training program for adjusters, nurses and medical case managers, and other insurance professionals, regardless of experience level, who seek the knowledge and skills of “best workers’ compensation claims practice”.

Course Objectives

A Continuum of Professional Development

After completing this collection of online courses, students will have an increased awareness of the roles they play in helping workers who suffer occupational injury and possess the knowledge and skills necessary to be effective in the management and minimization of an employer’s workers compensation loss costs. A Certificate of Completion attesting to the student’s successful completion of the Comprehensive W/C Claims Management program represents to yourself and to others a solid first step along the continuum of professional training and development in the complex field of workers’ compensation claims adjusting and case management.

Course Design

The program is comprised of 13 courses:

  • Introduction to Insurance Claims Adjusting
  • The Origin & Evolution of Workers’ Compensation
  • The Compensability of Workers’ Compensation
  • The Intoxication Defense
  • Employers’ Liability & Coverage B: Claims of a Different Color
  • Florida’s Workers’ Compensation Benefits
  • Florida’s PTD Benefits
  • Evaluating and Reserving Workers’ Compensation Claims, Part 1: Finding the Value
  • Evaluating and Reserving Workers’ Compensation Claims, Part 2: Presenting Your Case
  • The Economics of Workers’ Compensation
  • Advanced Medical Anatomy for Casualty Adjusters
  • Subrogating Workers’ Compensation in Florida
  • Strategic Negotiations

Each of these courses is certified by the Florida Department of Financial Services for “Elective” CE, for a total of 25 CE hours.


For the low cost of $249 you will receive:

  • 100% Online and Self-Paced Training Program
  • 13 Workers’ Compensation Training Courses
  • A total of 25 Hours “Elective” CE Hours
  • 12-month Access
  • Subject-Matter Support from Our Claims Experts
  • Technical Support