DONNA S. URBANSKI, CPCU AIC PRINCIPAL , AE21 Incorporated

Ms. Donna Urbanski is Principal of Casualty Claim and Mitigation Professionals, a consulting company specializing in the strategic design, development and execution of plans to reduce casualty claim costs, with a focus on the Risk Transfer Markets.

Prior to this endeavor, she was a Second VP of Travelers, overseeing the Alternative Risk Division’s National Workers’ Compensation, Broker Claim Relations, Strategic Planning, and also managing the Liability and Claim Consulting functions for the Midwest, North Central, and Western regions. Donna has in excess of thirty years of multi-line property and casualty experience working with reinsurance, primary and excess property and casualty insurers, Captives, Agencies and TPA’s. Donna also served as adjunct faculty with the University of Connecticut, facilitating the Connecticut Claim Adjuster Licensing Course, and has authored a text book for that course of study. She has been a guest speaker at CLM, NCSI, RIMS, and WCI.