Florida Certified Claims Adjuster Licensing Course
Welcome to AE21’s NEW and IMPROVED Florida “Certified Claims Adjuster” (CCA) designation licensing program! This program is offered by AE21 pursuant to the authority of Florida Statute §626.221 and with the approval of the Florida Department of Financial Services. This online licensing program is the finest and most comprehensive licensing programs available anywhere in the United States for reinforced-learning and application of all lines of insurance and claims adjusting.
Completion of this designation program allows a prospective licensee to waive the Florida Adjuster Examination and secure a Florida All Lines Adjuster license.
The program is comprised of 6 main sections:
- Introduction to Claims and Principles of Insurance
- Casualty Adjusting
- Property Adjusting
- Automobile Physical Damage Adjusting
- Residual Markets, Health, Adjuster Conduct, and Selected Statutes & Rules
- Interactive Case Studies for Real Life All-Lines Claims Adjusting
- Final Exam
Each section offers a sequential, building-block approach to adjuster training that explains insurance principles, identifies factual scenarios with legal and contractual claim exposures, and concludes with best practice applications of claims analysis and adjustment.
The course boasts a multi-media approach that meets the needs of all learning styles and includes:
- Complete audio narration throughout the course
- Full transcripts of all slides
- Engaging videos
- Enhanced “hands-on” interactivity
Throughout the course, interactive case studies and quizzes gauge understanding and retention and refer the student back to parts not fully understood. After completion of each section the student is required to successfully pass a comprehensive exam of that area of study. After all five sections are completed, the student must pass a comprehensive, application-based “case study”, simulating real life claims handling. The student will then be presented with a 100-question closed-book final exam. After passing the final exam, the student will receive a Letter of Designation by email from AE21 Online to submit to Florida’s Department of Financial Services in exchange for a Florida All Lines Adjuster license. It’s as simple as that!
Course comes with complete Licensing Instructions and links directly to the Florida Department of Financial Services/Licensing Section.
For the low cost of $275 you will receive:
- 100% Online and Self-Paced 40-hour Course
- Multi-Media learning experience with engaging narration, graphics and video
- Online Final Exam Approved by the Florida Department of Financial Services to Waive the State-Administered Exam (pursuant to Florida Statute 626.221 [j])
- 6-month Access (extensions available on a case-by-case basis upon request)
- Detailed Licensing Instructions
- Subject-Matter Support from Our Claims Experts
- Technical Support
Frequently Asked Questions
This list can be found here: Reciprocating States.
*Note: If you want to switch from a resident company or independent adjuster license to a Public Adjuster license, you will be required to take the public adjuster examination per Florida Statue 626.221.
**Note that by taking this course, you will not be required to pay an Examination fee.
First let me congratulate you on your online course AE21. I took the course as an opportunity to teach a young man and introduce him to our wonderful profession. I found your online course to be both challenging and informative. I was pleasantly surprised to find the sections on ethics and how well you spoke to those issues and how critical they are to our industry going forward. I had the opportunity to speak with April on your staff and found her to be knowledgeable, friendly, and professional and an absolute pleasure to work with.
I would not hesitate to recommend this course to any individual or company looking for a great online course.
Again my sincere thanks and I wanted to let you know that I enjoyed taking this course.
This was an awesome training experience. Thank you to everyone at AE21!!!!
Thank you for your help! Your course is well done and I would highly recommend it.
This was one of the best courses I have ever taken. I see no reason why every adjuster should not have their all-lines license, and they should use this course to obtain same. If I had been able to obtain my all-lines license in the past with this convenience, I would have and it sure would have changed my career path and where I am today. Thanks again… I love the AE21 Online courses. They are awesome.
I thought it was a great course. A nice refresher in some areas, and I learned some new stuff in others. The layout makes you go through it…. you can’t really just jump to the tests, which is good.
Overall the useability of this course and its content is quite good. I enjoyed taking this course, finding it both interesting and challenging and I look forward to using the information that I have learned. I would recommend this course to anyone that was interested in acquiring a Florida adjuster designation.
The system was easy to navigate and I truly appreciated that the system would “remember” where you were when you logged out for a break or for the day!! Fantastic delivery of material. Easy to use and the course material was interesting, pertinent and logical. I had previously worked as an adjuster and I actually learned new and useful material. The periodic Quizzes and the section Tests helped to reinforce the material. By the time I got to the final exam I felt prepared and was able to recall the material easily. This is one of the best designed courses that I’ve taken in years. Great educational value for the investment. Thank you.