Announcing AE21's New and Improved Texas Adjuster All-Lines Pre-Licensing Course!

Course Features

Texas All-Lines Adjuster Pre-Licensing Course

Course Description

Welcome to AE21’s NEW and IMPROVED Texas All Lines Adjuster Pre-Licensing Course! This course (TX course #26545) is offered by AE21 Online (Provider #33260) with the approval of the Texas Department of Insurance.

This online adjuster licensing program is the most comprehensive licensing program available anywhere in the United States for entry into the field of insurance claims adjusting, and satisfactory completion of this course allows the student to secure a Texas All Lines Adjuster’s license without sitting for the Texas All-Lines Adjuster Examination as issued by Pearson Vue.

Course Design

The program is comprised of five sections:

  • Introduction to Claims and Principles of Insurance
  • Casualty (Auto, General & Homeowners Liability, Workers’ Compensation
  • Property (Homeowners, Commercial, Inland/Ocean Marine, etc.)
  • Automobile Physical Damage (Comprehensive & Collision); and
  • Residual Markets, Market Practices, and Adjuster Conduct

Each section offers a sequential, building-block approach to adjuster training that explains insurance principles, identifies factual scenarios with legal and contractual claim exposures, and concludes with best practice applications of claims analysis and adjustment.

The course boasts a multi-medial approach that meets the needs of all learning styles and includes:

  • Complete audio narration throughout the course
  • Full transcripts of all slides
  • Engaging videos
  • Enhanced “hands-on” interactivity

Throughout the course, interactive case studies and quizzes gauge understanding and retention and refer the student back to parts not fully understood. After completion of each section, the student is required to pass a comprehensive exam of that area of study. After all five sections are completed, the student will be presented with a comprehensive 150-question Final Exam which must be taken in the presence of a disinterested third-party monitor. Both the student and the monitor must then sign an affidavit in the presence of a notary as required by the Texas Department of Insurance. Upon AE21’s receipt of the completed affidavit, the student will receive a Certificate of Completion which, when provided with the Texas adjuster licensing application, will allow the student to waive Texas’ state-administered exam to secure their all-lines license. It’s a simple as that!


For the low cost of $275 you will receive:

  • 100% Online and Self-Paced 40-hour Course
  • Online Final Exam Approved by the Texas Department of Insurance to Waive the Texas All-Lines Adjuster Examination Issues by Pearson Vue
  • 1-year Access
  • Detailed Licensing Instructions
  • Optional fillable and printable guided note-taking study workbooks for enhanced study
  • Subject-Matter Support from Our Claims Experts
  • Technical Support




Frequently Asked Questions

Successful completion of this course will fulfill the Texas Pre-Licensing requirements for adjusters seeking licensure in the following “License Types”:

  • Resident Adjuster – All Lines
  • Non-Resident Adjuster – All Lines "Designated Home State" Texas

This course will fulfill the Pre-Licensi­ng requirements for:

  • Residents of Texas applying for an “All-Lines” Adjusters License
  • Non-Residents of Texas who are domiciled in a state that does not require adjusters to be license for the line of authority sought

Important: Applicants domiciled in states that require resident adjusters to be licensed in their home state (CT, LA, NC, OK, etc) can only receive a Texas adjuster’s license via reciprocity. Accordingly, applicants must secure their home state license prior to applying for a Texas adjuster’s license. Please call us @ 800-820-4550 if you are unsure of your state requirements.

You will have 1 year from enrollment to complete the course.

If more time is needed to complete the course beyond the provided 1-year access period, extensions may be available with an administrative charge of $25 per 30 days. To be eligible for an extension, such a request must be received within 60 days of the course’s expiration date.

**If a year or more has passed since the last course activity at the time of the extension request, the course must restarted from the beginning.

To request an extension, you can submit a support ticket or call our office at 800-820-4550.
Throughout the entire course, you are able to work at your own pace. Spend five minutes at a time, or work steady for hours. No part of the course itself, including the interactive inquiry periods and quizzes, is timed. Only the final exam is timed.
Always! The program is designed to bring you to the place in the course where you last left off, and you can always view other sections of the course that you’ve taken, just in case you want to go back and review a section.

Upon completion of the major sections of this course you will be required to complete a Comprehensive Final Examination consisting of 150 questions with a minimum passing score of 70%.

You will receive your results immediately upon completion of the exam. You will have three (3) total attempts to achieve a minimum score of 70%. If the exam is not passed within three attempts and you still wish to secure your Texas license, you will need repeat the course, which will be offered at 50% off the regular price of $275.

Pursuant to Texas Administrative Code, Title 28, Rule §19.1017(e), a disinterested third party shall monitor the final examination in a visual environment. During the examination, you may not use course materials, personal notes, or any other written or electronic material or media that is not part of the examination, nor engage in communication of any kind with any other person except to receive instructions from the examination monitor.

Pursuant to Texas Administrative Code (T.A.C.) Title 28, Rule 19.1002(b)(11): a “Disinterested third party is defined as -- an individual who is:

  • (A) not related to a student by blood, adoption, or marriage as a parent, child, grandparent, sibling, niece, nephew, aunt, uncle, or first cousin; or
  • (B) not an employee or subordinate of the student.”
After completion of the exam, both you and the monitor will be required to sign the "Texas Student/Monitor Notary Affidavit" before a notary. You must submit this notarized affidavit to AE21 Online before we can email you your Certificate of Completion.

Your certificate will be emailed to you within 3-5 business days once we receive your notarized monitor affidavit.
After successfully completing the AE21 Online Texas All-Lines Adjuster Pre-Licensing Course and receiving your “Certificate of Completion”, you will do the following:
  • Secure your electronic fingerprints. Follow the step by step instructions for “Electronic Fingerprinting” listed on page 14 of 14 of the FIN506 application.
  • Complete the License Application (Individual) form. Form FIN506.
  • Mail your completed application, FAST Pass receipt, photocopy of the AE21 Certificate of Completion and a check for $50 to TDI.

Non-residents who hold a current insurance license in good standing in the applicant’s state of residence may apply by reciprocity and are exempt from the fingerprint requirements. (See Part VII – Background Information and Fingerprints on page 10 of 14 in the license application). Non-residents may apply to TDI by submitting:

NOTE: Applicants domiciled in states that require resident adjusters to be licensed in their home state (CT, LA, NC, OK, etc) can only receive a Texas adjuster’s license via reciprocity. Accordingly, applicants must secure their home state license prior to applying for a Texas adjusters license.

Yes; by fulfilling the same requirements as a Texas resident adjuster. Note on the Adjuster License Application within Part I; you would check the box for “Adjuster–All Lines Designated Home State Texas” and complete Part II (#3), “Nonresident Adjuster Designated Home State Texas Applicants Only” on page 4 of 14 of the FIN506 application.

NOTE: By designating Texas as the home state, applicants are subject to Texas license compliance standards including fingerprinting and continuing education requirements

Yes; fingerprints are required for non-residents as well. Please note however that the process for securing non-resident fingerprints is different than it is for Texas residents. IMPORTANT!... Electronic fingerprinting is NOT accepted for non-residents. Follow the step-by-step process outlined in the “Exception to Electronic Fingerprinting” information listed on page 14 of 14 of the FIN506 license application.

There are two (See Part II #2 & 3 listed on page 4 or 14 of the FIN506 license application):

  • If you are a non-resident of a reciprocal state and hold an adjuster’s license that is in good standing;
  • If you hold a CPCU designation or Associate in Claims (AIC) certification.
Reciprocity, in the world of adjuster licensing, is an agreement between states where an adjuster with a license in their home state can get a license in another state without being required to take that state’s exam or a licensing course. The adjuster will just need to complete an application and pay the required application fees.
Simply put, Texas is reciprocal with all states that issue an adjuster’s license EXCEPT California, New York and Hawaii. These guys don’t play ball with anyone and if you want to handle claims in those states, you’ll need to take their exam. With the exception of those three states, all others that are not included in the below list do not require licensure of their adjusters at all. As such, these states are NOT reciprocal with Texas. If you live in one of these states and wish to adjust claims in Texas, you will either need to secure a Texas Non-Resident license.
  • Alabama
  • Alaska
  • Arizona
  • Arkansas
  • Connecticut
  • Delaware
  • Florida
  • Georgia
  • Idaho
  • Indiana
  • Kentucky
  • Louisiana
  • Maine
  • Michigan
  • Minnesota
  • Mississippi
  • Montana
  • Nevada
  • New Hampshire
  • New Mexico
  • North Carolina
  • Oklahoma
  • Oregon
  • Rhode Island
  • South Carolina
  • Utah
  • Vermont
  • Washington
  • West Virginia
  • Wyoming


I loved the way the course was presented! I love that I could read small sections and then be tested on that instead of reading on my own (AIC). I really liked that this course took into account a lot of different coverages. It’s the first time I’ve been successful on a course like this.

“Mr. Greer and his online school not only provided what was needed for licensing in the Insurance field as a claims adjuster for Texas Dept. of Insurance, but he was informative and hands on with his students, myself being one. He and his team responded to all inquiries, answered all questions knowledgeably and provided and excellent explanation readying me for a professional career as a claims adjuster. Thank you to Mr. Greer and his team for all their assistance. What a wonderful experience.”

First let me congratulate you on your online course, AE21. I have attached a copy of my background so you would see I am not inexperienced when it comes to handling claims. I took the course as an opportunity to teach a young man and introduce him to our wonderful profession. I found your online course to be both challenging and informative. I was pleasantly surprised to find the sections on ethics and how well you spoke to those issues and how critical they are to our industry going forward. I had the opportunity to speak with April on your staff and found her to be knowledgeable, friendly, and professional and an absolute pleasure to work with. I would not hesitate to recommend this course to any individual or company looking for a great online course. Again my sincere thanks and I wanted to let you know that I enjoyed taking this course.

This was one of the best courses I have ever taken. I see no reason why every adjuster should not have their all-lines license, and they should use this course to obtain same. If I had been able to obtain my all-lines license in the past with this convenience, I would have and it sure would have changed my career path and where I am today.

Thanks again… I love the AE21 Online courses. They are awesome.