Starting a career as an insurance adjuster is exciting, but like any new role, it comes with a learning curve. Mistakes are part of the process, but knowing what to watch for can help you fast-track your success. Let’s dive into the most common missteps new adjusters make — and how AE21’s industry-leading online adjuster training can help you avoid them.

1. Inadequate Documentation

One of the biggest pitfalls for new adjusters is failing to document claims thoroughly. Missing details or incomplete reports can delay claims processing and damage your credibility.
How to Avoid It: AE21’s training emphasizes best practices for detailed, organized documentation. You’ll learn what to record, how to structure reports, and tips for streamlining the process.

2. Misunderstanding Policy Coverage

Interpreting policy language can be tricky, especially when policies are packed with complex clauses and exclusions. Misunderstanding coverage can lead to incorrect claim decisions and costly errors.
How to Avoid It: AE21’s courses break down insurance policies into digestible sections, teaching you how to interpret and apply coverage correctly. Real-world case studies help solidify your understanding.

3. Poor Time Management

Adjusters often juggle multiple claims with tight deadlines. Without strong time management, tasks pile up, leading to stress and missed opportunities.
How to Avoid It: AE21 provides strategies for prioritizing tasks, setting realistic timelines, and using digital tools to stay organized — ensuring you can manage your workload like a pro.

4. Lack of Communication Skills

Clear communication with policyholders, contractors, and insurers is crucial. Miscommunications can escalate conflicts and slow down claims resolution.
How to Avoid It: AE21’s training covers effective communication techniques, including active listening, empathy, and how to convey complex information in simple terms.

5. Skipping Continuing Education

Insurance regulations and industry standards evolve. Falling behind on ongoing education can make you less effective and limit your career growth.
How to Avoid It: AE21 makes continuing education accessible with flexible, online courses. Whether you need to maintain your license or deepen your expertise, AE21 keeps you ahead of the curve.

Why AE21 is Your Go-To Online Adjuster Training

With decades of experience, AE21 offers comprehensive online training that prepares you for real-world success. From pre-licensing courses to advanced claims handling techniques, AE21 equips you with the skills and knowledge you need to excel — all from the convenience of your home.

Invest in your future with AE21, and turn common rookie mistakes into stepping stones for a thriving career. Explore our courses today and take the first step toward becoming a top-tier insurance adjuster!

AE21 is more than just an online education provider; it’s a comprehensive resource for adjusters aiming to excel in their careers. With state-approved licensing, engaging courses, expert instruction, and career-focused resources, AE21 is the ideal choice for adjusters who want to stay ahead in the industry. For anyone seeking to thrive in insurance claims and adjuster roles, AE21 offers the path to success.

AE21 supports your professional growth with convenient, comprehensive, and compliant CE courses that fit your busy life. Stay ahead in your career by making continuing education a priority. Contact AE21 today!