November

One of the most complex parts of working as an insurance adjuster is negotiating insurance claims. An often overlooked aspect of negotiations is the impact that culture has on those negotiations. Differences in cultural beliefs and/or perspectives among parties can make negotiations more difficult.   The communication of important information and critical messages from one […]

As an insurance adjuster, a big part of your job is negotiating insurance claims. Negotiation is an ongoing process that doesn’t just take place at the end of a claim.   The processes that influence the final negotiation actually begin when the adjuster receives a claim assignment, makes first contact with the involved parties, and […]

Negotiating insurance claims is one of the most complex activities of the claims profession, yet it is also an area in which adjusters get the least amount of training.   Even most of the lawyers they work with don’t get training! The negotiation of claims presents a significant challenge, due in part to several subtle […]