Essential Tools Every Property Claims Adjuster Must Have
Being an independent insurance adjuster requires more than just a keen eye for detail and strong communication skills. To excel in field assessments, you need to have the right tools at your fingertips.
We’ve compiled a list of essential must-haves that will not only streamline the process, but also ensure you are carrying out your job duties as efficiently and effectively as possible.
As an insurance adjuster, your vehicle is not just a mode of transportation – it’s also your office on wheels. It is essential to have a dependable and practical vehicle that can carry all your equipment, especially your ladder, to the job site. Consider the types of jobs you will assess, fuel economy, and the appearance of your vehicle. You don’t want to show up in a luxury car, but you also don’t want to appear unprofessional with an old beat-up car.
Efficient navigation is vital as an insurance adjuster. You need a reliable mapping and navigation app such as Google Maps or Waze to determine each claim’s location and potential hazards quickly. Google and Waze are two popular navigation apps among adjusters. Google can link with your calendar to sync your schedule with driving directions, while Waze can figure out the most efficient route for multiple destinations and list them in order for you. These tools will save you time and energy on the road, allowing you to maximize your productivity.
Laptop or Tablet
Digital reporting has replaced paper reports, demanding access to reports, documents, and vital data. As an adjuster, you can’t afford to be without a laptop or tablet for in-field processing. With a laptop or tablet, you can quickly compile all relevant information in one convenient location, streamlining the process and eliminating the need for stacks of documents.
If you’re assessing property damage, a safe, sturdy ladder is one of the most important items in your adjuster’s kit. It’s a must-have for assessing roof damage – one of the most common types of claims. There are three main types of ladders – folding, wood, and telescoping. Folding ladders are a space-saving option, wooden ladders are the most stable, and telescoping ladders are the most compact but can be unreliable if not from a quality manufacturer or used improperly. Choose the ladder type that works best for you while also considering its practicality and safety features.
A high-quality digital camera is another essential item for an insurance adjuster. It enables you to accurately capture damage images swiftly and securely while minimizing the risk of loss or damage. This tool is integral in documenting and assessing the damage effectively, allowing you to provide a thorough and accurate report to your clients.
Measuring devices, whether laser or tape, allow you to quickly determine the damage extent, measure every inch of the property, and enable a thorough investigation. Today, adjusters are using laser measuring devices or systems, which are easier to handle and offer more accurate measurements. However, we still recommend carrying a traditional 100-foot measuring tape with you as backup.
A tool belt is an accessory that helps you be well-prepared, organized, and have easily accessible and secured tools. It allows you to keep all your necessary tools close at hand, ensuring you are not wasting any time searching for the equipment you need.
As an insurance adjuster, you need to wear comfortable, practical, and durable clothing and footwear that can withstand the elements. A polo and khakis are the standard, but ensure you wear sharp, professional clothing and a good pair of traction boots that will keep you safe on any terrain.
Being a successful insurance adjuster requires a combination of skills, knowledge, and the right tools. With these must-have items, you can be sure to excel in your job and provide quality service to your clients. Remember, being well-prepared and organized is key to your success as an independent insurance adjuster.
Get comprehensive adjuster licensing and claims training courses at AE21! We’ll cover every aspect of the profession in great detail, equipping you with the knowledge and skills you need to succeed. Be prepared for anything with our expert guidance.