2023

Being an insurance claims adjuster can be a challenging job as it requires a strong attention to detail and good problem-solving skills.   An adjuster’s role is to assess insurance claims and determine the appropriate compensation for policyholders. This can often involve investigating the cause of damage or injury, reviewing relevant documentation, and negotiating with […]

Insurance leaders understand how critical it is for their companies to handle claims effectively and the important role insurance adjusters play. But what exactly does it take to be a great claims adjuster? A good insurance claims adjuster should have the following qualities Attention to detail: A good claims adjuster should be detail-oriented, to accurately […]

When you become an insurance claims adjuster and start negotiating claims, you may unwittingly fall for some pitfalls of poor negotiation strategies. There are three primary negotiation mistakes adjusters make: “High-Ball” Demands and “Low-Ball” Offers “One-Time” Offers Asking for a Demand While commonly used throughout the industry, these tactics are ineffective and, with very rare […]

In the world of claims adjusting, you often have important information to communicate over the phone.   A successful over the phone strategic claims negotiation need not start with unnecessary adversity or conflict caused by poor telephone etiquette or communication. In order to get your message across by telephone, make sure you stay in control […]

These days, telephones have become tools for written or visual communication more so than for good old-fashioned talking on the phone.   However, in many professions, claims adjusting being one of them, telephone conversations are a crucial part of your work. As an adjuster, you will spend a significant part of your day talking on […]