Having the knowledge and experience to work as a workers’ compensation claims adjuster is a special skill set that can help employers and carriers. Workers’ compensation claims adjusters facilitate medical treatment, wage replacement benefits, and personal support services to those injured on the job. They make sure that injured employees receive the care they […]
The insurance industry is an ever-changing and dynamic market that requires experienced professionals to keep up with the latest trends and advancements. But one position has remained consistently in demand over the years, regardless of economic conditions: insurance adjusters. These professionals are essential to helping policyholders in times of need, ensuring claims are handled […]
Being an insurance claims adjuster can be a challenging job as it requires a strong attention to detail and good problem-solving skills. An adjuster’s role is to assess insurance claims and determine the appropriate compensation for policyholders. This can often involve investigating the cause of damage or injury, reviewing relevant documentation, and negotiating with […]
Insurance leaders understand how critical it is for their companies to handle claims effectively and the important role insurance adjusters play. But what exactly does it take to be a great claims adjuster? A good insurance claims adjuster should have the following qualities Attention to detail: A good claims adjuster should be detail-oriented, to accurately […]
When you become an insurance claims adjuster and start negotiating claims, you may unwittingly fall for some pitfalls of poor negotiation strategies. There are three primary negotiation mistakes adjusters make: “High-Ball” Demands and “Low-Ball” Offers “One-Time” Offers Asking for a Demand While commonly used throughout the industry, these tactics are ineffective and, with very rare […]
In the world of claims adjusting, you often have important information to communicate over the phone. A successful over the phone strategic claims negotiation need not start with unnecessary adversity or conflict caused by poor telephone etiquette or communication. In order to get your message across by telephone, make sure you stay in control […]
These days, telephones have become tools for written or visual communication more so than for good old-fashioned talking on the phone. However, in many professions, claims adjusting being one of them, telephone conversations are a crucial part of your work. As an adjuster, you will spend a significant part of your day talking on […]
Day after day, millions of vehicles travel our roads, resulting in thousands of accidents and the claims that go along with them. This creates job security for those working in processing automobile damage claims. Automobile and motor vehicle property damage claims are handled by two different professionals, both of whom may be subject to […]
One of the most complex parts of working as an insurance adjuster is negotiating insurance claims. An often overlooked aspect of negotiations is the impact that culture has on those negotiations. Differences in cultural beliefs and/or perspectives among parties can make negotiations more difficult. The communication of important information and critical messages from one […]
As an insurance adjuster, a big part of your job is negotiating insurance claims. Negotiation is an ongoing process that doesn’t just take place at the end of a claim. The processes that influence the final negotiation actually begin when the adjuster receives a claim assignment, makes first contact with the involved parties, and […]