Negotiating insurance claims is one of the most complex activities of the claims profession, yet it is also an area in which adjusters get the least amount of training.   Even most of the lawyers they work with don’t get training! The negotiation of claims presents a significant challenge, due in part to several subtle […]

“Setting goals is the first step in turning the invisible into the visible.” –Tony Robbins   Continuing from our last post about goals, some goals are more effective than others. When setting out to create effective goals, there are several factors to consider. Using the S.M.A.R.T Goals Guide is an easy way to remember these […]

“The most important thing about a goal is having one.” –Geoffrey F. Abert   New Year’s resolutions often fizzle out. We aren’t too far into 2022 and you may have already cheated on yours. Big dreams might motivate you, but just thinking about them isn’t enough. Goals differ from resolutions and dreams. They aren’t just […]