ABOUT US

Founded in January 1998 by Jim Greer, AE21 represents three generations of expertise in the claims industry. Jim’s vision was to revolutionize insurance adjuster training through online multimedia education, and we proudly became the first provider in Florida to offer a fully online and self-paced course approved to waive the state adjuster exam. Since then, we have expanded our reach across the country, continuing to lead the way in innovative training solutions.

Our Legacy and Commitment

From our inception to today, AE21 has been dedicated to transforming the insurance claims industry. We pride ourselves on a strong reputation for ethical practices and professionalism, working closely with state regulators to ensure our training meets the highest standards.

As the industry evolves, so do we. Our mission is to redefine the insurance claims industry through education. We are committed to cultivating claims professionals who prioritize people and uphold the highest ethical standards while balancing the interests of insurance companies and policyholders. We believe every claimant is more than just a policy number; they are individuals facing challenging times.

Our Mission

At AE21, we are dedicated to:

  • Redefining the Industry: We strive to change perceptions by providing training that emphasizes compassion, integrity, and respect.
  • Cultivating Excellence: Our programs are designed to enhance the skills of both new and experienced adjusters, ensuring they are well-prepared to handle all types of claims.
  • Supporting Professionals: We offer top-tier online adjuster licensing, continuing education, and professional development courses, collaborating with industry partners to certify training that aligns with our core values.

Our Services

We serve all lines of adjusters, offering comprehensive training solutions both directly to individual adjusters and through corporate solutions for companies. Our extensive expertise spans all areas of property and casualty insurance claims handling, reflecting our commitment to ethical and effective practices. Additionally, we support service providers within the insurance claims industry with course certification and CE compliance to elevate their educational impact.

Join us in transforming claims adjusting into an act of kindness, guided by the Golden Rule. At AE21, we’re not just educating adjusters; we’re instilling a commitment to positive change, ensuring every policyholder and claimant is treated with understanding and respect.