• 100% Online and Self-Paced Study Course
    • 13 Workers’ Compensation Training Courses
    • Approved for 25 Hours of CE credit
    • 12 Months of Course Access
    • Expert Subject-Matter Support
  • $249 for 12 Months Access

    Master the art of workers’ compensation claims management with AE21’s Florida Workers’ Compensation Claims Management Program. This 100% online, self-paced course is perfect for adjusters, nurses, case managers, and other professionals seeking to deepen their knowledge and impact in the world of occupational injury recovery.


    With 13 targeted modules and 25 hours of CE credit approved by the Florida Department of Financial Services, this program blends expert instruction with real-world application. From legal foundations to advanced negotiation strategies, you’ll gain the tools needed to reduce costs, support injured workers, and elevate your career.


    Whether you’re new to claims or ready to take your skills to the next level, this training delivers the insight and confidence to thrive. Earn your Certificate of Completion and become a trusted leader in Florida workers’ compensation claims.

Course Outline

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The curriculum includes:

  • Introduction to Insurance Claims Adjusting
  • The Origin & Evolution of Workers’ Compensation
  • The Compensability of Workers’ Compensation
  • The Intoxication Defense
  • Employers’ Liability & Coverage B: Claims of a Different Color
  • Florida’s Workers’ Compensation Benefits
  • Florida’s PTD Benefits
  • Evaluating and Reserving Workers’ Compensation Claims (Parts 1 and 2)
  • The Economics of Workers’ Compensation
  • Advanced Medical Anatomy for Casualty Adjusters
  • Subrogating Workers’ Compensation in Florida
  • Strategic Negotiations
  • Comprehensive Study Materials

    Printable and fillable guided note-taking workbooks help you create an offline study guide and enhance retention.

  • Versatile Learning Tools

    Our course accommodates all learning styles with high-quality graphics, engaging videos, optional audio narration, and interactive elements.

  • Self-Paced Learning

    Empower yourself with the flexibility to choose your ideal study style and speed.

  • Engaging Content

    Optional audio narration, vivid graphics, and occasional videos make learning enjoyable and effective.

  • Mastery Quizzes

    Each lesson is followed by a mastery quiz to ensure you’re on the right track.

  • Expert Support

    Benefit from over half a century of combined industry experience, with seasoned subject matter experts available to assist you with any challenges.

Frequently Asked Questions

Who is this program designed for?

This program is ideal for adjusters, nurses, medical case managers, and other insurance professionals at any experience level who wish to acquire knowledge and skills in workers' compensation claims practice.

What will I achieve by completing the program?

Upon completion, you will gain increased awareness of the roles in assisting workers with occupational injuries, master the skills necessary for effective management and minimization of workers’ compensation loss costs, and receive a Certificate of Completion.

How many courses are included in the program?

The program includes 13 specially curated courses covering a range of topics essential for workers’ compensation claims management.

Can I earn Continuing Education (CE) hours through this program?

Yes, the program offers a total of 25 "Elective" CE hours certified by the Florida Department of Financial Services.

How long do I have access to the course materials?

You will have 1-year access to the course materials from the date of enrollment.

Is there support available during the program?

Yes, you will have access to subject-matter support from our claims experts as well as technical support throughout your learning journey.

How can I contact you if I have more questions?

If you have additional questions, we can be reached M-F 8am-5pm at 800-820-4550, by emailing info@ae21.com, or by opening a support ticket.