Once you have your insurance adjuster license, you might ask yourself what you need to do to keep it active. You will need to complete some additional steps every couple of years to maintain your license. Arkansas resident adjusters must complete 24 hours of Continuing Education every 2 years. Three hours must be in Ethics.

To be CE compliant requires more than just taking CE courses. It’s important to be aware and to think ahead so you don’t find yourself stuck with fines or penalties. Here are 3 steps to maintaining an active adjuster license in Arkansas:

1. Review the State Requirements

In order to renew your insurance license, you must complete the required continuing education hours for the lines of insurance that you are licensed in. All the hours must be completed and reported prior to your license renewal date to avoid a lapse in your license. You can access your CE status and transcript HERE.

General Requirements:
Resident adjusters will be required to complete 24 hours of continuing education (CE) every two-year license term. Adjusters must complete 3 hrs of Ethics as part of the total requirement.

Compliance Renewal Date
Adjuster licenses renew on the last day of your birth month with your birth year determining the renewal year.

• If your birth year ends in an even-numbered year, then you renew your license in even-numbered years.
• If your birth year ends in an odd number, then you renew your license in odd-numbered years

*Extra credit hours may carry over to the next renewal period, up to the total number of required hours. Excess Ethics hours will carry over as general hours.

*You may not repeat a course within the same compliance period.

2. Register for and Complete Courses

Once you have determined the renewal requirements for your license, you can register for courses. Each course has an associated credit type; when registering for courses, select courses with credit types that will help to fulfill the renewal requirements for your license.

AE21 makes it simple to register for and complete all your CE requirements. CE registration is done through our state-of-the-art eLearning system. You can log-in or register your account HERE.

By entering Arkansas as your licensing state during registration, the system will present you with a customized dashboard that will contain the Arkansas course catalogs, as well as important links for Arkansas adjusters. Once logged in, you will be able to add courses from the catalog to your shopping cart and proceed with online checkout and enrollment.

Make sure that the adjuster license number listed in your eLearning system profile is correct and that the name on your profile reflects your name as stated on your adjuster’s license.

Pursuant to state rules, all online CE courses do contain a final exam. But don’t worry! Our “reinforced learning” format will ensure that you are completely prepared and you will have unlimited attempts to achieve a passing score.

• Important! Arkansas requires that course exams be monitored by a disinterested third party and a completed monitor affidavit form (entitled Appendix G) must be submitted for course completion. This form will be available for download from within each online course and can be submitted by uploading it into the course or via fax/email. We will provide full submission instructions within each course.

Reporting Method:

You must fulfill the course requirements for each of the courses to have them reported. Once a course has been completed, the completion must be reported to the state. AE21 will report the course completions to the Arkansas Department of Insurance. We will take care of all the reporting for you. We report CE credits within 1-3 business days following the completion of a course.

3. File a Renewal Application

Once all CE requirements have been met, adjusters may file online renewals using a credit card through the National Insurance Producer Registry.

There is a $120 fee to renew your Arkansas adjuster license.

After you complete your renewal application, the Arkansas Insurance Department will email you once your license renewal has been approved or if you need to submit other documents.

Missed Deadlines:

Best practice is to keep up with your requirements and file on time, but if you find yourself in a situation where your expiration date has passed, you may still be able to renew your license.

If you complete your CE and renewal application within 30 days after your expiration date, you will only need to pay the $120 renewal fee, plus a $240 late penalty fee, for a total of $360 in fees.

If you do not renew your license by the last day of your birth month or your 30 day grace period, the license will then expire and have a 365 day reinstatement period from the last day of your birth month with a $360 fee.

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To contact the Arkansas Office of the Insurance Commissioner:
https://www.insurance.arkansas.gov/

1200 West Third Street

Little Rock, AR 72201-1904

800-282-9134 or 501-371-2600

insurance.license@arkansas.gov

 

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