National Property & Casualty Claims Training Program

    • 100% Online and Self-Paced Study Course
    • Practical Skills Application
    • Certificate of Completion
    • 12 Months of Course Access
    • Expert Subject-Matter Support

  • $249 for 12-Month Unlimited Access

    The Property & Casualty claims adjuster training online course is an introductory program in multi-line insurance claims adjusting. This comprehensive claims adjuster training program introduces you to the world of insurance, its products and policies, and to the claims profession. You’ll be exposed to principles of insurance and adjusting practice, and be required to interact with course material and apply principles of coverage, law, and loss adjustment in order to achieve appropriate claims outcomes. Our objective in offering this insurance adjuster training program is to provide you with the best possible opportunity for learning what claims practice is all about, to prepare you for the work that is required in a claims environment, and to get you ready to assume the responsibilities one must accept as an adjuster.

    Upon successful completion of the course, you will receive a “suitable for framing” Certificate of Completion as a testament to your knowledge and skills, readying you for a rewarding career in claims adjusting and management and distinguishing yourself in the job market.

Course Outline

Click to view details

Master the primary facets of claims adjusting through our focused curriculum, including:

  • An Introduction to Claims: Set the foundation with an overview of insurance principles and the adjusting profession.
  • Casualty and Liability Claims Adjusting: Dive deeper into various types of liability and casualty policies, including automobile liability, general liability, and workers’ compensation.
  • Property Claims Adjusting: Explore homeowners, commercial property, marine, and specialty insurance policies and claims handling.
  • Automobile Physical Damage Adjusting: Focus on the nuances of handling automobile physical damage claims, including assessment techniques and coverage analysis.
  • Residual Markets and Market Practices & Adjuster Conduct: Conclude with a brief look at the residual markets, followed by a reminder of best market practices and the ethical conduct expected of adjusters.

The course concludes with two fun, interactive case studies in which you’ll have the opportunity to step into the shoes of a claims adjuster, followed by a 50-question final exam.

Why Choose AE21?

  • Comprehensive Study Materials

    Printable and fillable guided note-taking workbooks help you create an offline study guide and enhance retention.

  • Versatile Learning Tools

    Our course accommodates all learning styles with high-quality graphics, engaging videos, optional audio narration, and interactive elements.

  • Self-Paced Learning

    Empower yourself with the flexibility to choose your ideal study style and speed.

  • Engaging Content

    Optional audio narration, vivid graphics, and occasional videos make learning enjoyable and effective.

  • Decades of Expertise

    Benefit from over half a century of industry knowledge and expertise, distilled into an interactive online learning experience.

  • Expert Support

    Benefit from over half a century of combined industry experience, with seasoned subject matter experts available to assist you with any challenges.

Frequently Asked Questions

Who is this program designed for?

This course is ideal for individuals looking to start or advance their career in the insurance claims industry, including those new to the field and experienced professionals seeking to refresh or expand their knowledge.

The course is perfect for individuals in non-licensing adjuster states looking to enhance their knowledge and skills in claims adjusting. Additionally, it serves as an excellent complement to our state-specific exam prep courses by providing a deeper understanding of claims handling and policies, beyond what is required for the exam.

What will I learn in this course?

You will learn all aspects of property and casualty claims adjusting, including key insurance principles, claim handling techniques, casualty and property adjusting, automobile physical damage assessment, and best practices in adjuster practices.

Does this course provide an adjuster's license?

This course is not a pre-licensing course and does not provide an adjuster's license upon completion. It is designed to offer comprehensive training in claims adjusting, covering principles, practices, and the application of knowledge in the field.

Is this course preparation for a state-specific adjuster license?

No, this course does not contain state-specific information or prepare you directly for any state licensing exam.

If you are seeking licensure in Florida or Texas, we offer courses certified to earn the license, which waive the state exam.

We also offer adjuster exam prep courses for Connecticut, Louisiana, New York, North Carolina, and Kentucky, which focus on passing the state exams.

For more information, please check out our licensing or exam prep courses for those states.

How long do I have to complete the course?

You have 12 months of access to the course materials from the date of enrollment, allowing you to learn at your own pace within this period.

Do I receive a certificate upon completion?

Yes, successful graduates will receive a Certificate of Completion, signifying their achievement and readiness to pursue a career in claims adjusting.

Is prior insurance knowledge required to take this course?

No, this course is designed to cater to both beginners and those with some experience in the field, providing a comprehensive foundation in claims adjusting.

How is the course content delivered?

The course employs a mix of instructional methods, including text, graphics, videos, optional audio narration, and interactive quizzes, to cater to various learning styles.

Can I access the course material after completing the course?

Yes, you can access the course material until your 12-month access period expires, even after completing the course and passing the final exam.

What makes this course stand out from other adjuster training programs?

Our course is crafted from over 50 years of claims expertise, offering a practical, real-world approach to learning. It's the only program of its kind that combines comprehensive content, expert support, and flexible, interactive learning.